Ordering of Ready-Made Items through the Webshop:
Ready-made products available through the webshop are usually dispatched within 2-3 working days when in stock with the exception of
fabric by-the-metre purchases, which are printed on-demand and have an approximate 14-day lead time.
[You will receive a confirmation email once your order has been accepted.]
We make every effort to ensure ready-made items offered to purchase on the website are in stock, however, as all products are handmade in
London, at certain times we may suffer from a backlog of orders. In these instances we will notify you by email within 24 hours with a
delivery estimate and if you are unable to wait for this period, you will be able to cancel the order. Please note that your payment will not be
processed until product delivery can be confirmed from our end.
Please note that although every effort is made to ensure photos on the website are true to nature, it is sometimes difficult to depict scale and the exact appearance of colours. Please always check the dimension details of the product before ordering and if you are unsure about the
suitability of a fabric colourway, please order a fabric sample pack in the first instance, which is available to purchase from the webshop. As all
items are produced by hand in the London studio and fabric is printed in the United Kingdom, the manufacturing process is highly customisable and please get in touch if you are interested in a bespoke colourway.
All credit card orders are processed securely by Paypal and Simone Huber Home does not handle any customer credit or debit card details
for orders placed online.
We offer free delivery for ready-made items within the United Kingdom.
Items will be despatched within 2-3 days of placing the order if item is in stock and we will notify you within 24 hours of receipt of the order if an
item is out of stock and provide an updated delivery estimate. [You will receive a confirmation email once your order has been despatched.]
European and International Delivery
We are happy to deliver products to Europe and Internationally. You will be able to receive a delivery cost estimate during the first step of the
checkout process. If you order products from our site for international delivery, your order may be subject to import duties and taxes which are
applied when the delivery reaches that destination. Please note that we have not control over these charges. You will be responsible for
payment of any such import duties and taxes.
We realise that efficient delivery of products is important and this is why we are constantly evaluating our shipping partners. Please help us
improve our customer service by letting us know if you experience any problems with our shipping supplier.